Last Updated: [Current Date]
Welcome to Pawfect Care Store! These Terms and Conditions govern your use of our website and services. By accessing petproductonsales.com and making a purchase, you agree to be bound by these terms.
1. Website Usage and Access
1.1 Eligibility
You must be at least 18 years old and have legal capacity to make purchases on our website. By using our site, you represent that you meet these requirements.
1.2 Account Responsibility
If you create an account, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and current information
2. Products and Services
2.1 Product Description
Pawfect Care Store specializes in professional pet grooming equipment and accessories including:
- Airbrush systems and accessories
- Anti-slip and antistatic equipment
- Professional grooming apparel and attributes
- Pet beds and cage accessories
- Blade accessories and grooming tools
- Bathing and grooming supplies
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payment
3.1 Order Process
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Taxes
All prices are in US dollars. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days after payment confirmation.
4.2 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
4.3 International Shipping
We ship worldwide excluding some Asian regions and remote areas. International orders may be subject to customs processing.
5. Returns and Refunds
5.1 Return Policy
We accept returns and exchanges within 15 days from the date you receive your items.
5.2 Return Conditions
To be eligible for return, items must be:
- In original, unused condition
- In original packaging with all tags attached
- In resalable condition
- Accompanied by proof of purchase
5.3 Non-Returnable Items
For health and safety reasons, the following cannot be returned:
- Blade accessories & Blades (hygiene reasons)
- Apparel & attributes (unless defective)
- Beds for cages & Beds (unless unopened in original packaging)
- Opened personal care items
5.4 Refund Process
Refunds are processed within 5-7 business days after we receive and approve your return. International refunds may take additional 3-5 business days.
6. User Responsibilities
6.1 Proper Use of Products
You agree to:
- Use all products according to manufacturer instructions
- Follow all safety guidelines for grooming equipment
- Ensure proper training before using professional equipment
6.2 Legal Compliance
You are responsible for complying with all local laws regarding pet grooming and equipment usage in your jurisdiction.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Pawfect Care Store and protected by intellectual property laws. You may not use our content without express written permission.
8. Limitation of Liability
Pawfect Care Store’s liability is limited to the purchase price of the products. We are not liable for:
- Indirect, incidental, or consequential damages
- Improper use of grooming equipment
- Delays caused by shipping carriers or customs
- Damages resulting from failure to follow product instructions
9. Privacy and Data Protection
We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our data practices.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Diego County, California.
12. Contact Information
Pawfect Care Store
4719 Pike Street, San Diego, US 92111
Email: [email protected]
Response Time: Within 24 hours during business days
We’re committed to providing professional-grade pet grooming supplies to both professional groomers and dedicated pet owners worldwide. Your satisfaction is our priority.
Thank you for choosing Pawfect Care Store for your pet grooming needs. We appreciate your business and are committed to ensuring your complete satisfaction with our products and services.
